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July 20, 2020
Amongst the fast-paced world of Telecoms and its volumes of technical jargon, one of the most common and frequently misunderstood, terms is VOIP. To make things more interesting, the mention of UCC will become increasingly frequent. Its popularity accelerated by the age of remote/flexible working that has been sprung upon businesses across the world.
Both these solutions provide significant benefits to businesses over a traditional phone system. The key is knowing which one is right for you.
VOIP
VOIP is a type of hardware and software that enables people to use the Internet as the transmission medium for telephone calls by sending voice data in packets using IP rather than by traditional circuit transmission.
One of the main attractions of VOIP is its similarity to the traditional phone systems that businesses have been using for years. More Importantly, the price per minute for calls (over the internet) is significantly cheaper than traditional ISDN line calls. Making the move to VOIP one that could save your business a significant sum each month. It is also the way forward with the upcoming ISDN shut-off in 2025.
To see more benefits and get an understanding of why moving to VOIP is an added value to any businesses Click Here
UCC
Unified communications and collaboration (UC&C) is a combination of enterprise communication tools assembled into a single interface and integrated into a single management system. Like VOIP, UCC makes calls over the internet. Therefore reducing the costs compared to a traditional ISDN phone system.
One of the most popular benefits of a UCC is BYOD (Bring Your Own Device). It lets users install the UCC on any mobile phone, laptop, or tablet without the added hardware expense of buying new devices to suit the solution. Nonetheless a dedicated device is not a must. A web based UCC allows users to login to their account via any browser and be in full communication with customers and colleagues in a matter of minutes.
To see more benefits and get a better understanding of how a UCC could help your business Click Here
Which One Is For Me?
VOIP or UCC?
It comes down to what you feel comfortable getting out of your telecom’s solution. Standard VOIP systems seem familiar with multiple new features over a traditional PBX. Saving money on your monthly calls and keeping you from worrying about ISDN being switched off in a few years. A UCC is far more malleable to your business needs. Its intuitive design leads to a very flexible system that can bring all your communication into one place.
Wondering how your business could benefit from a telecoms upgrade? Got more questions than when you started reading?
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